Refund policy

Thank you for choosing KPAW Gaming Tech! We are committed to providing high-quality products and services. If you are not satisfied with your purchase, our return and refund policy is as follows:

Return Policy

• No Reason Return: Customers can request a return within 30 days of purchase without any reason.

• Return Conditions:

• The item must be unused and in its original packaging.

• All accessories, manuals, and free gifts must be included.

• A copy of the original receipt or order confirmation is required.

• Return Request:

• Please submit your return request via our customer support email at support@wxkpaw.com.

• Include your order number and reason for return in your request.

Refund Policy

• Refund Processing:

• Once we receive and inspect the returned item to ensure it meets the return conditions, we will process your refund within 3-5 business days.

• Refunds will be issued to the original payment method.

• Shipping Costs:

• Return shipping costs are the responsibility of the customer unless the item has a quality issue.

 

Special Cases

• Quality Issues:

• If you receive an item with a quality issue or damage, please contact us immediately. We will provide an exchange or refund.

• Please submit your request within 7 days of receiving the item.

• Non-Returnable Items:

• The following items are not eligible for return:

• Custom products

• Opened software products

• Other items as specified

Thank you for your trust and support of KPAW Gaming Tech! If you have any questions, please feel free to reach out.